Our Reputation Speaks for Itself
Bought a new refrigerator and dreading the walk from the driveway to the kitchen? Moving major appliances is less about muscle and more about knowing exactly where they go wrong: a scraped floor, a cracked doorframe, or a dented appliance on delivery day. New Chapters Moving Company moves refrigerators, washers, dryers, and stoves with equipment built for their size and weight.
Moving an appliance comes down to a short list of decisions that matter more than they look: which way it tips through a doorway without cracking the frame, how many people it takes to control a refrigerator on a dolly without losing the angle, and where padding goes before the first inch of movement. Most people move a major appliance once every several years. We do it every week, so those calls are already made before the dolly touches the floor.
How Your Appliance Move Runs
We check the appliance’s dimensions against your doorways, stairs, and hallway turns before move day, so we know in advance whether it clears every point along the route or needs a different path. Protective padding goes down along that path before the appliance moves an inch, and the crew straps it securely to an appliance dolly built for the weight rather than a standard furniture dolly. On delivery, the same care applies in reverse: padding first, then careful placement at the final spot.
What Every Appliance Move Includes
We bring dollies and straps specifically built for large appliances, not general-purpose moving equipment pressed into service. Floor and doorway protection covers the entire path the appliance travels, both at pickup and at delivery. Stairs and tight hallways are handled with extra care and, where needed, additional crew to manage the weight safely. We also place the appliance exactly where you want it, not just inside the front door.
Why You Should Never Move Appliances Yourself
We see the results of “do-it-yourself” appliance moves all the time. It’s a decision that often costs way more than hiring a professional. Here’s what you’re risking.
What a DIY Appliance Move Puts at Risk
- Injury: a modern refrigerator can weigh over 350 pounds, and a washing machine’s center of gravity is off balance. One wrong move on a staircase can be catastrophic.
- Your home: a pebble caught under a dolly wheel can scratch hardwood the length of a room, and a refrigerator pivoted through a tight doorway gouges drywall and door frames.
- The appliance: stainless finishes scratch and dent easily, a dropped washer can break internal parts, and laying a refrigerator on its side can damage the compressor.
That is why we wrap every appliance in heavy-duty moving blankets and shrink wrap before it ever goes on a dolly.
Why Choose Our Appliance Movers?
We aren’t just “strong guys.” We are trained appliance movers. We offer a specialized service designed to handle these exact items with the care they require.
We Have the Right Equipment
You can’t move a washing machine with a basic utility dolly. We show up with a full set of specialized tools for the job:
- Appliance Dollies: These are heavy-duty, upright dollies with built-in straps and rubber guards. They are designed to hold the appliance securely and protect its finish.
- Furniture Straps: These “forearm forklifts” allow our Jacksonville-based movers to use leverage to safely lift items over thresholds or up stairs.
- Floor Runners: We lay down runners to protect your floors from dirt and scratches, creating a safe pathway.
- Pads and Blankets: We wrap every appliance in thick moving blankets to ensure it doesn’t get scratched or dented.
A Trained and Vetted Team
Our moving crews are full-time, background-checked employees. They are trained in-house on how to handle high-value items, how to protect homes, and how to safely move heavy objects. They know how to balance a top-heavy freezer and how to navigate a 90-degree turn in a hallway.
We Are Fully Licensed and Insured
This is the most important part. When you hire us, you are fully protected. New Chapters Moving is a legitimate, professional moving company.
- FL Mover Registration: IM3643
- U.S. DOT Number: 3881904
This means we carry all the required insurance for your protection. If an accident happens and your floor or your appliance is damaged, our insurance covers it. That “cheap” mover on a classifieds site has no insurance, leaving you to pay for any and all damage.
Get a Free Estimate
Call Us (904) 643-2973
Areas We Serve
We’re proud to provide professional moving services throughout Jacksonville and the surrounding communities.
What Appliances Do We Move?
We can move any heavy appliance you have. Our service is perfect for:
Refrigerator and Freezer Movers
Refrigerators are the most difficult item in any house to move. We are expert refrigerator movers. We handle everything from standard top-freezer models to large, built-in Sub-Zero units and French-door refrigerators. We take special care to protect the floors, doors, and compressors.
Washer and Dryer Movers
Washing machines are heavy, awkward, and can hold leftover water. Dryers, especially gas models, require careful handling. We can move your laundry pair safely, whether they are side-by-side or in a stacked unit.
Stove, Oven, and Range Movers
Moving a heavy stove or a wall oven? We can do it. We can safely move gas ranges, electric stoves, and heavy-duty commercial-style ovens, protecting your kitchen cabinets and floors in the process.
Dishwashers and Other Appliances
We can also help with moving dishwashers, wine coolers, large microwaves, and other heavy kitchen items.
Appliance Moving for Any Situation
You don’t have to be moving your whole house to use us. We offer flexible appliance moving services.
- In-Home Moves: Just need that old fridge moved from the kitchen to the garage? Or a freezer moved from the basement to the main floor? We can do that.
- Renovation Moves: Remodeling your kitchen? We will move your appliances out to the garage or a storage unit and move them back in when the work is done.
- Single-Item Delivery: Did you buy a used washer and dryer online? Don’t rely on the seller. Hire us to be your professional delivery and setup team. We’ll pick it up, bring it to your home, and put it in place.
- Part of a Larger Move: If you are moving your whole home, our appliance moving service is already included. We will give your appliances the same professional care as the rest of your furniture.
Customer reviews
Wow! They were fast, thorough, cautious, and efficient. Brandon, David, and Adam were very professional and very nice. The 3 of them made sure everything everything was just the way I wanted it! They made one of the most stressful days of my life so much easier!
Brandon, David, and Adam were super efficient and helpful and alleviated much of the stress that comes with moving!
My movers Laquinn Herring and Adam Olson were amazing! They were fast and very kind. Great customer service and handled my items with care. Would definitely recommend and book again!
It has been the most incredible day! I am so impressed with this company and their incredible workers and customer service. Thank you to Bridget, David, Brandon and and Adam and Gio for a great experience.
Brandon, David, and Adam helped move my grandmother and I this past Saturday. They did an awesome job and we really appreciate it! Thanks again guys!
New Chapter moving is a fantastic new company if you are looking for fair rates and high ethical standards this is the go to movers. You and your valuables will be treated with respect If I need to move again these are the movers I trust I give a well deserved 5 stars
I used NEW CHAPTERS to Move from Nocatee to Jacksonville and I could Not be happier. I highly Recommend them for all Your moves.
Brandon, David, and Joseph were absolutely fantastic! They arrived on time, were incredibly professional, and handled everything with great care and efficiency. The whole process was smooth and stress-free from start to finish. They went above and beyond to make sure everything was exactly where I wanted it and treated my belongings with respect. They even put my Christmas decorations away in the garage up on super high shelves without asking and set my lamps on my nightstand. Simple but thoughtful touches! I couldn’t have asked for a better team — prompt, courteous, and wonderful to work with. I’ve moved dozens of times, but would only pick these guys again - highly recommend this moving company!
Extremely hardworking crew. Very responsive and careful. Highest rating possible.
The crew went above and beyond to make sure my move was completed. I had to move much more than originally identified and one of the crew had to leave due to an injury, but the team kept working for 13 hours straight and somehow managed to fit everything into my new, smaller house. I was very impressed with their professionalism, can-do attitude, and customer focus.
Excellent job done by Giorgi and David, stairs in both locations. With no breaks they did a job that would need 3 men at the least. Definitely recommend 👍
Excellent Company! They showed up ready to work and moved quickly and efficiently. They took great care of our stuff! These guys went above and beyond!
How to Prepare for an Appliance Move
A little preparation makes move day faster, safer, and easier on everyone.
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01
Check the Connections
Tell us whether each appliance is still connected to gas, water, or a dedicated electrical line, so we can plan move day around it.02Measure the Route
Measure doorways, hallway turns, and stairwells against the appliance's actual dimensions, not just an estimate.03Clear the Path
Clear the path between the appliance and the front door or loading area of anything that could block the route.04Empty and Secure
Empty and defrost refrigerators the night before, and secure any loose parts like shelves or drawers.Get A Free Estimate
Frequently Asked Questions
Do you disconnect and reconnect the appliances?
This is a very important question. Our team is trained to handle the basic disconnection of electric appliances (like unplugging a fridge or an electric dryer). We will also connect the vent hose for your dryer. However, for your safety and our insurance, we are not licensed plumbers or electricians.
- We DO NOT disconnect or reconnect water lines. This includes the water line for your refrigerator's ice maker and the hot/cold lines for your washing machine.
- We DO NOT disconnect or reconnect gas lines. This applies to gas stoves and gas dryers.
How much does it cost to move an appliance?
The cost depends on the item, its weight, and the difficulty of the move (like how many flights of stairs are involved). We offer a simple, flat-rate price for most appliance moves. It is always more affordable than a trip to the emergency room or a floor repair bill.
Are you insured if you damage my floor?
Yes. Absolutely. We are fully licensed (FL IM3643) and insured. Our insurance covers both your property (your home) and your belongings (your appliance) in the rare event of an accident.
Can you move just one item?
Yes. We are happy to help, whether you're moving one appliance or twenty. Our appliance moving service is available for single-item jobs.
How do you protect my stainless steel fridge from scratches?
We wrap the entire appliance in clean, heavy-duty moving blankets. We then often add a layer of shrink wrap to keep the blankets secure and protect the finish from any rubbing or bumps. It is fully "armored" before it leaves its spot.
Can you move a refrigerator up or down stairs?
Yes. Our crew trains specifically on moving large appliances safely on stairs using equipment built for the weight, with enough crew members to keep the load controlled.
Don't Risk It. Call the Pros.
Your heavy appliances are too expensive, and your body is too valuable, to risk a DIY move.
Call Us (904) 643-2973
Let the trained, insured, and professional appliance movers at New Chapters Moving handle it. We will get your appliance moved quickly, safely, and with zero damage to your home. It’s the easiest decision you can make.
Contact us today for a free, fast quote on your appliance move.
Get a Free Quote!
