Our Reputation Speaks for Itself
Orders changed again? A PCS move needs a crew that treats a shifting timeline as normal, not as a problem to work around. New Chapters Moving Company builds military moves around your actual orders, not a fixed calendar that falls apart the moment a report date moves.
A PCS move comes down to details that matter more under a tight timeline: which boxes get labeled for immediate use versus long-term storage, how household goods paperwork lines up with what actually goes on the truck, and how the schedule gets rebuilt in a single phone call if a report date moves. Most families PCS every few years. We move families like this every week, so those calls are already familiar before your orders even arrive.
How Your Military Move Runs
Tell us your report date and anything you already know about potential timeline changes. We build a move plan around that information from the start, including a contingency for storage if your date shifts. If your report date does move, a phone call adjusts the plan rather than requiring you to rebook the entire move from scratch, and we can hold your belongings in storage for however long the gap between dates ends up being.
What Every Military Move Includes
Move planning is built around your PCS timeline from the very first conversation, not adjusted after the fact. Flexible scheduling accounts for orders that may still change, and packing and storage options are available if either becomes necessary. We handle everything from a single service member’s belongings to a full household, adjusting crew size and equipment to match.
What is a Personally Procured Move (PPM)?
A Personally Procured Move (PPM), which you might still know by its old name, the “DITY” (Do-It-Yourself) move, is an option that puts you in command of your relocation.
Instead of having the military assign you a random moving company, you get to hire one yourself.
Here’s the best part: The government will pay you 100% of what it would have cost them to move you.
If you can hire a professional, efficient moving company for less than that government rate, you get to keep the difference. That’s not a bonus- that’s your money.
Why Families Choose a PPM With Us
- You are in control: you choose your mover and your exact moving dates, with no long delivery window to wait through.
- You can keep the difference: the government pays what it would have cost them to move you, and an efficient move often comes in under that amount.
- Certified weight tickets, handled: we weigh the truck empty and full at the same certified scale and give you both tickets for your reimbursement.
- Your belongings get our full attention: you are our private customer, not a number in a large contract.
Why Choose Us for Your Military Relocation?
We are not a faceless corporation. We are a dedicated team that has proudly served military families. We understand the unique pressures of a PCS.
We Respect the Timeline
In the military, “on time” is everything. Your “Report No Later Than” date is our guiding star. We are punctual, reliable, and our logistics are precise. We show up when we say we will, and we deliver on the date we promise.
A Professional Team You Can Trust
We’ve all seen the crews that government contracts sometimes send. Our team is different. Our military movers are full-time, background-checked, and professionally trained employees. They are in uniform, polite, and work efficiently. We wouldn’t send anyone to your home that we wouldn’t have in our own.
Fully Licensed and Insured for Your Protection
This is critical for a PPM. The military needs to know you hired a legitimate, professional company. We are fully registered and insured.
- U.S. Department of Transportation: US DOT #: 3881904
- Florida Department of Agriculture and Consumer Services: License #: IM3643
When you hire us, you are hiring a real, accountable, and professional business.
We Know the Bases
We have extensive experience helping service members and their families move to and from bases like NAS Jacksonville, Mayport, and beyond. We know the procedures for getting on base, navigating base housing, and coordinating with the personal property office.
We Honor Your Service
We are a veteran-friendly company. We understand the sacrifices you and your family make. We are proud to offer a military discount to all active-duty members and veterans. It’s our small way of saying “Thank You.”
Get a Free Estimate
Call Us (904) 643-2973
Areas We Serve
We’re proud to provide professional moving services throughout Jacksonville and the surrounding communities.
Our Full-Service Military Moving Options
We can customize our services to fit your exact needs and budget.
Full-Service Packing and Unpacking
A PCS is chaos. You’re trying to clear housing, check out of your command, and manage your family. Let us handle the packing. Our team will professionally and securely pack your entire home. We can also unpack everything in your new home, set up your kitchen, and make your beds. You can be settled in on night one.
Secure Storage Solutions (For TDY or Deployments)
What if your new housing isn’t ready? Or what if you’re going on deployment and need to store your household goods? We offer secure, climate-controlled storage. Unlike a public self-storage unit, our warehouse is a private, monitored, and safe facility. We’ll pick up your items, store them, and deliver them when you’re ready.
Labor-Only Moving Services
Already have a rental truck or a “You-Pack-It” container? This is a great way to maximize your PPM profit. Our professional, uniformed team can provide the “muscle.” We will show up and expertly load or unload your truck for you. You save your back, protect your furniture, and still get a big payout.
Customer reviews
Wow! They were fast, thorough, cautious, and efficient. Brandon, David, and Adam were very professional and very nice. The 3 of them made sure everything everything was just the way I wanted it! They made one of the most stressful days of my life so much easier!
Brandon, David, and Adam were super efficient and helpful and alleviated much of the stress that comes with moving!
My movers Laquinn Herring and Adam Olson were amazing! They were fast and very kind. Great customer service and handled my items with care. Would definitely recommend and book again!
It has been the most incredible day! I am so impressed with this company and their incredible workers and customer service. Thank you to Bridget, David, Brandon and and Adam and Gio for a great experience.
Brandon, David, and Adam helped move my grandmother and I this past Saturday. They did an awesome job and we really appreciate it! Thanks again guys!
New Chapter moving is a fantastic new company if you are looking for fair rates and high ethical standards this is the go to movers. You and your valuables will be treated with respect If I need to move again these are the movers I trust I give a well deserved 5 stars
I used NEW CHAPTERS to Move from Nocatee to Jacksonville and I could Not be happier. I highly Recommend them for all Your moves.
Brandon, David, and Joseph were absolutely fantastic! They arrived on time, were incredibly professional, and handled everything with great care and efficiency. The whole process was smooth and stress-free from start to finish. They went above and beyond to make sure everything was exactly where I wanted it and treated my belongings with respect. They even put my Christmas decorations away in the garage up on super high shelves without asking and set my lamps on my nightstand. Simple but thoughtful touches! I couldn’t have asked for a better team — prompt, courteous, and wonderful to work with. I’ve moved dozens of times, but would only pick these guys again - highly recommend this moving company!
Extremely hardworking crew. Very responsive and careful. Highest rating possible.
The crew went above and beyond to make sure my move was completed. I had to move much more than originally identified and one of the crew had to leave due to an injury, but the team kept working for 13 hours straight and somehow managed to fit everything into my new, smaller house. I was very impressed with their professionalism, can-do attitude, and customer focus.
Excellent job done by Giorgi and David, stairs in both locations. With no breaks they did a job that would need 3 men at the least. Definitely recommend 👍
Excellent Company! They showed up ready to work and moved quickly and efficiently. They took great care of our stuff! These guys went above and beyond!
The New Chapters Moving Process (Built for a PCS)
We make it simple.
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01
Get Your Free PPM Quote
Call us or fill out our online form. We’ll talk about your move (size, stairs, heavy items) and give you a clear, no-obligation estimate. We can often do this right over the phone for local moves.02We Plan the Logistics
Once you book, we create a detailed plan. We schedule your pickup, your delivery, and our trips to the certified weigh station.03Execute the Move
Our team arrives on time and executes the plan with military precision. We wrap, load, and transport your items safely.04You Get Paid
We provide you with the final, signed weight tickets and a clear, paid invoice. You submit this to the personal property office and get your full reimbursement, plus a nice profit.Get A Free Estimate
Frequently Asked Questions
Can I really make money on a PPM move?
Absolutely. Many of our military clients make several thousand dollars in profit by choosing the PPM option and hiring us. We work efficiently to keep our costs low so you can maximize your payout.
What are "certified weight tickets" and why are they important?
These are the official documents from a state-certified scale that show the empty weight of our truck and the full weight. The military uses the difference (your net weight) to calculate your reimbursement. We handle getting these tickets for you.
Are you an approved military mover?
When you do a PPM, you are the one in charge. The military allows you to hire any licensed and insured professional moving company. We meet and exceed all those requirements. Our US DOT and Florida IM licenses are all you need to show you hired a legitimate, professional company.
What about storage if my new house isn't ready?
We offer flexible, short-term (and long-term) storage. This is a common part of a PCS. We can hold your items in our secure, climate-controlled warehouse until your new quarters are ready.
Do you offer a military discount?
Yes. We offer a military discount to all active-duty service members, veterans, and their families. Please mention your service when you call for a quote.
Can you work around a PCS timeline that changes?
Yes. We build flexibility into military moves from the start because we know orders can shift with little notice.
Do you work with both active duty and retired military families?
Yes. We support both, along with the specific logistics each situation involves, from a single move to a household with dependents.
You Serve Us. Let Us Serve You.
You have enough to worry about with your upcoming PCS. Don't let the move itself be one of them.
Call Us (904) 643-2973
Take control of your move. Ditch the risk of a government-assigned mover and guarantee a professional, reliable experience. Choose a PPM with New Chapters Moving, and let us help you turn your next move into a profitable and stress-free new chapter.
Contact us today for a free, no-obligation quote for your military move.
Get a Free Quote!
